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Business Finland työpaikkaa kohteessa Suomi

Lajitteluperuste : -
    • Assist users with Microsoft 365, email, collaboration tools, and other business applications.
    • We are seeking a reliable and customer-focused IT Support…
    • Supporting financial processes such as invoicing, accounting and reporting, helping keep numbers accurate and business running smoothly.
    • You run structured outbound campaigns via social, email, and phone, converting cold contacts into warm conversations.
    • Native or near-native Finnish.
    • This could be gathering data, developing models, meeting client stakeholders, or preparing and presenting solutions to our clients.
    • Etsimme nyt osaavaan ja motivoituneeseen joukkoomme HR Business Partneria.
    • Tehtävä on kokoaikainen ja toistaiseksi voimassa oleva.
    • Background or coursework in international business, supply chain, engineering, or a related field.
    • Cash + equity compensation along with various fringe benefits…
    • As an Associate at BCG, you'll play a pivotal role in collaborative teams, identifying, developing, and implementing solutions for client challenges.
    • Active participation in developing new knowledge and business insight.
    • Excellent problem solving skills – strong analytical mindset and passion for solving…
    • Providing data driven solutions to business challenges.
    • Delivering periodical reports on time and accurately to make business impact with high complexity.
    • We are looking for a Customer Care Specialist to join our customer service team on a part-time and fixed-term contract covering parental leave and high season .
  • Internship / thesis collaboration in Finland Haluatko tehdä harjoittelun tai opinnäytetyön meillä? Kerro Cover letter-kentässä itsestäsi, koulutus- ja…
    • Career Path: Start with a permanent contract from day one.
    • You have graduated within the past 12 months or will graduate within the next 6 months with a…
    • You will also support compliance efforts, maintain high standards of data privacy and documentation, and collaborate with stakeholders across the business to…
    • Own and manage ticket queues, prioritizing by business impact and ensuring timely resolution or escalation with clear documentation.
    • This role combines strategic business development, account leadership, and revenue generation in a fast-paced international defence environment.

Ihmiset etsivät myös:

visa sponsorship
intern
real estate
summer trainee
trainee

Job Post Details

Support Specialist: Finland - job post

3Realms Innovations
5.0/5 tähteä
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Täydellinen työnkuvaus

IT Support Specialist

Department: IT
Location: Remote
Job Type: Full-Time
Category: Help Desk

Job Summary

We are seeking a reliable and customer-focused IT Support Specialist to provide technical support to remote team members and help maintain the organization's IT infrastructure. In this role, you will troubleshoot hardware, software, and network issues, assist users with technical requests, and ensure IT systems remain secure, reliable, and operational. The ideal candidate is a strong problem solver with excellent communication skills and a passion for delivering outstanding technical support in a remote work environment.

Key Responsibilities

  • Provide technical support to remote employees via phone, email, chat, and remote support tools.
  • Troubleshoot and resolve hardware, software, operating system, and application issues.
  • Install, configure, and maintain desktops, laptops, printers, mobile devices, and peripherals.
  • Assist users with Microsoft 365, email, collaboration tools, and other business applications.
  • Diagnose and resolve network connectivity issues, including VPN, Wi-Fi, and LAN connections.
  • Create, update, and manage user accounts, passwords, and access permissions.
  • Document incidents, service requests, and resolutions using the organization's help desk ticketing system.
  • Escalate complex technical issues to senior IT staff when necessary.
  • Support routine system updates, software installations, and endpoint maintenance.
  • Help maintain IT assets, technical documentation, and knowledge base articles.
  • Follow company IT security policies and best practices to protect systems and data.
  • Collaborate with team members to ensure timely resolution of technical issues and continuous improvement of IT support services.

Qualifications:

  • Knowledge of Windows and macOS operating systems; familiarity with Linux is a plus.
  • Basic understanding of networking concepts, including TCP/IP, VPN, DNS, Wi-Fi, and LAN.
  • Familiarity with Microsoft 365 or other productivity software.
  • Experience using help desk or ticketing systems is preferred.
  • Strong troubleshooting and problem-solving skills.
  • Excellent verbal and written communication skills.
  • Ability to prioritize tasks, work independently, and manage multiple support requests in a remote environment.
  • Strong customer service mindset and attention to detail.

Preferred Qualifications:

  • Familiarity with Active Directory, Microsoft Intune, or similar user and device management tools.
  • Knowledge of cloud-based applications and remote support technologies.
  • IT certifications such as CompTIA A+, Network+, Google IT Support Professional Certificate, Microsoft Certified, or ITIL Foundation are a plus but not required.

Benefits:

  • Fully Remote
  • Competitive salary
  • Comprehensive health, dental, and vision benefits
  • Paid time off and company holidays
  • Professional development and certification support
  • Career growth opportunities
  • Collaborative and supportive team environment

Job Type: Full-time

Work Location: Remote

Job Type: Full-time

Work Location: Remote

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